Terms & Conditions

Introduction

Please read our Terms & Conditions in full before you use this website, www.crunchycritters.com References to “we”, “us” and “our” shall be deemed to be references to Crunchy Critters. References to “you” and “your” shall be deemed to be references to the person placing an order on our website. Your continued use of our website confirms your agreement to and acceptance of our Terms & Conditions.

Trademarks

Our website is copyrighted in its entity and certain material displayed on our website has been registered as a trademark. You may print and download material from our website provided that you obtain prior written permission from us and do not modify or reproduce any content.

Description of products

All products on our website are represented as accurately as possible. At our discretion, and without incurring liability, we reserve the right to withdraw any product for sale and make changes to our products that may benefit you.

Use of website

The website may be used for your own private purposes in accordance with our Terms & Conditions. All products on our website are intended for sale to individuals over 18 years of age acting as consumers and should not to be re-sold unless by prior agreement.

Online presence

A continuous online presence is essential and we take all measures necessary to mitigate website downtime. When required, website updates are conducted during hours less likely to inconvenience your shopping experience with us.

Visitor provided material

With the exception of your personal information, any material sent or posted to this website by you shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute and use all such material as deemed appropriate. Whilst using our website you shall not post or send any material for which you have not obtained all necessary consent, that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to civil liability, or otherwise is contrary to the law in the United Kingdom, that is deemed harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupt data, or other potentially harmful software or data. We will fully co-operate with any law enforcement authorities or court orders requiring us to disclose the identity or details of any person posting such material to our website.

Events beyond our control

Delayed, lost or damaged orders are occasional and unfortunate occurrences that are beyond our control. Whilst we will do our utmost to rectify such situations, it is not our responsibility or an indication that we have broken our contractual obligation with you.

External links

For your convenience our website provides external links. We make no representation as to their content, accuracy or legality and your use of them is at your own risk. You may link to our website providing you agree to indemnify us against any loss or damages you may suffer and obtain our prior written consent.

Disclaimer and Exclusion of Liability

Whilst we take all reasonable steps to ensure information on our website is up to date and accurate, all material is provided without warranty or guarantee and is used at your own discretion. We do not accept liability for loss or damage suffered as a result of using our website and we will not be held liable for any harm resulting from improper use of our products. Importing our products into your country is at your own risk and we are unable to process refunds should your order be withheld by any legal entity upon importation. We reserve the right to amend our Terms & Conditions and those in use at the time your order is placed will apply.

Law and jurisdiction

Our terms of use are governed by English law. Any dispute arising in connection with our terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales. This website and our Terms and Conditions have been designed for use within the United Kingdom, under UK law.

Contact details

Crunchy Critters
9-10 Havelock Street
Ilkeston
Derby DE7 5RJ
United Kingdom
Tel: 03333 4444 67
Email: info@crunchycritters.com

Trading details

Crunchy Critters is a trading name of Snow Pony Limited Registered in the United Kingdom with Companies House Company Reg No: 07561387. VAT Reg No: GB 221 3262 58